Retaining customers is a major challenge every merchant faces. Customers, who are the bedrock of every business, may lose interest if the sales offer are not attractive enough. However, you can this problem by using the digital platform, Loystar. Basically, the platform provides you with every necessary tool you need to ensure your customers remain loyal. Below, you will be learning everything you need to know about the platform.
An Overview of Loystar
Loystar is a digital platform that helps sellers to increase customer loyalty and drive frequent sales in their businesses. Basically, the platform provides you with the tools you need to improve your sales and build the loyalty of your customers.
The privately-held digital platform was founded in 2016 and provides marketing services to merchants. They have offices situated in London, Ghana, and Lagos. The company specializes in Customer Loyalty, Points-Rewards Engine, Loyalty Programs, Customer Experience, mPOS as well as Loyalty marketing.
Also, read on 5 Sources of business grants in Nigeria for startups.
What services does Loystar offer?
Loystar offers a wide range of services to make selling easier for merchants. These services include:
1. Loyalty Programs
Loyalty program services aim at building your customer’s trust in you. Basically, there are two types of Loyalty programs you can run on the platform. They include:
a. Simple Points Loyalty Program:
n this package, 1 point equals 1 currency unit. In simpler terms, this means that when your customer spends 1 Naira, they receive 1 point. To benefit from this, you can set a target for your customers to meet. For example, you can set a target of 6000 Naira and promise to reward whoever meets your target. The platform helps you to calculate every point accumulated.
b. Stamp Loyalty Program:
This package is slightly different from the last. Here, you can start a program that requires customers to buy 4 items and get the 5th item for free. Basically, 1 purchase of any item equals 1 stamp. Hence, you can figure out the number of stamps a customer needs to get any item free.
2. Barcode tracking
The platform grants you access to faster and easier checkout with a unique barcode. Essentially, it generates a barcode that identifies each item in your inventory.
3. uPay and uRewards
The uPay services give you a secure, fast, easy, and convenient payment method for your business. uRewards services help you to encourage customers and boost their loyalty by offering them rewards for purchasing products.
4. Inventory management, Invoice, and receipts
The platform provides you with a powerful inventory management method via their multi-store tracking. Additionally, the platform generates Invoices and receipts are for your customers after a transaction is successful.
5. Coalition program
Through the coalition program, you gain access to hundreds of other merchants who are willing to collaborate with you.
Lastly, the platform is super fast and super easy to access. All these services provide your customers with security and comfort.
How can I sign up on Loystar?
To sign up on Loystar, follow the steps below:
1. Visit the website, www.loystar.co
2. Next, touch the ‘Sign Up’ toolbar
3. Finally, input your details in the registration form.
Ensure that all your details are correct before submitting the form.
How can I sign up my customers for my loyalty program on Loystar?
To sign up your customers for your loyalty program, follow the instructions below:
1. Draft a list of the contacts of your customers
2. Email the list to the email address, firstname.lastname@example.org
Also, you can directly add customers from your contacts via the website or mobile application.
How can I download the Loystar app?
The loystar app is only available on Google Playstore. Hence, only an Android device has access to it. To download the app, follow the instructions below:
1. Visit Google Play Store on your Android phone.
2. Lastly, click on download
After you download the app, you can register on it using your details. However, if you have already sign-up on their website, just log in with your details.
How can I contact Loystar?
Address: The Workstation, Maryland. 360 Ikorodu Road, Maryland, Lagos, 100211.
Email Address: email@example.com
Phone Number: 0802 421 2152
Loystar is an effective platform that you can use to build your customer’s trust in your business. It provides you with everything you need to monitor your business increase your customer’s loyalty. Essentially, this platform is one that every merchant needs to improve sales.